Viewing entries tagged
Marketing

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Nothing Nice To Say: How To Deal With Negative Online Reviews

Positive reviews and a solid presence online are well worth the price, but it’s important to know how to deal with negative reviews when they rear their heads. After all, a well-handled bad situation can do almost as much good as a positive review!

No matter how great your company and services may be, there will always be complaints. Inside Facebook  has identified the major causes for complaints as:

- Delays in shipping a product
- Faulty or damaged products
- Poor service or perceived rudeness
- A public relations crisis

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6 Steps To Successfully Branding Your Business: Infographic

Whether you’re just starting out or thinking about re-imagining your business’s brand, taking the time to create a well thought out and cohesive identity for your business is crucial. A recognizable, appealing identity helps your customers better understand who you are, and ensures you’ll stand out in a crowded marketplace.

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