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WHO WE ARE


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WHO WE ARE


WHO WE ARE

Brown & Brown of Northern California offers the personalized service of a local agency backed by the strength of one of the largest and most respected independent insurance intermediaries in the world (NYSE: BRO).  We are a team of Bay Area insurance professionals with roots dating back to 1935.  The success of our agency and business model is based on an unfaltering dedication to customer service:  It is the philosophy that has made us who and what we are today. We are proud to maintain a tradition of integrity and superior service to each and every one of our clients.

 

 

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Mission Statement


Mission Statement


MISSION STATEMENT

 

To achieve client satisfaction and trust.  Our comprehensive service capabilities, extensive product offerings and customized insurance solutions are our fundamental focus.  We diligently work with each client to ensure outstanding results and lasting relationships. 

 

 

 

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Corporate Objectives


Corporate Objectives


corporate objectives

Our corporate objectives are simple yet crucial, fundamental concepts to achieving client satisfaction and trust:

  • To be very good at what we do

  • To do what we say we will do, when we say we will do it

  • To have our clients enjoy working with us

 

 

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Bill of Rights


Bill of Rights


 

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The Client Bill of Rights is a symbol of our dedication to upholding the highest standards of integrity in our industry.  Brown & Brown of Northern California employees understand these values and the principals they represent. 

ADVOCACY

At Brown & Brown we actively represent and vigorously defend our clients. We deliver efficient recommendations and solutions backed by coordinated and customized service. Our culture and daily actions are guided by a driving commitment to do what is best for our clients.

DISCLOSURE

Brown & Brown will provide clients with all vendor quotes we receive from the marketplace either in our proposals or upon request.

LISTEN

At Brown & Brown we listen before we act. Professional guidance is only issued after thoughtful client examination and thorough assessment.

FEEDBACK

We value client feedback. Clients are encouraged to contact us directly and provide feedback regarding the quality of our services.

TRAINING

Brown & Brown requires that all employees receive detailed and regular training focused on the Client Bill of Rights.

ADHERENCE

Adherence to the Client Bill of Rights will be enforced by a series of enhanced internal controls including regular compliance reviews and employee audits. The principles found within the Client Bill of Rights are absolutely enforced.

COMPENSATION

Brown & Brown is compensated by a commission which is paid to us by the insurance vendors we work with on your behalf. In keeping with our mission to provide full disclosure, Brown & Brown is happy to provide specific commission and bonus information upon request.

 
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Consultants


Consultants


Our service starts with our highly skilled and experienced consultants who are supported by a team of nearly 100 insurance and risk management  professionals.  Click on each Consultant's image to learn a little more about them.

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Careers


Careers


 

Are you ready for a new path?

Brown & Brown is always looking for talented individuals to join our team. If you like assisting people in a collaborative environment, please let us know. 

 
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